Your team's expertise is trapped in spreadsheets, SharePoint sites, and one person's head. I build AI-powered portals that make that knowledge accessible, accurate, and impossible to lose.
Katie Dickieson · hello@katiedickieson.com
Every organization has the same hidden tax: critical knowledge that lives in disconnected tools, tribal expertise, and processes nobody wrote down. Your best people spend hours answering the same questions. New hires take months to ramp up. Compliance depends on understanding things nobody's explained in plain language.
Your teams bounce between 10+ disconnected forms, calculators, and reference docs. Nobody knows which version is current.
The real expertise lives in one person's head. When they're out, the whole team stalls. When they leave, the knowledge walks out the door.
New hires take weeks of 1:1 training to learn your tools. You can't scale your team without scaling the bottleneck.
Audit criteria, regulatory requirements, and internal standards are buried in documents nobody reads until it's too late.
Not chatbots that hallucinate. Not generic AI wrappers. Purpose-built systems grounded in your real documentation, your real processes, and your real expertise.
Conversational assistants that answer questions using your actual documentation. They cite sources, refuse to invent, and guide users step-by-step through complex processes. Your subject-matter expert, available 24/7.
One connected experience that replaces the sprawl. Forms, calculators, reference docs, and AI assistants in a single portal your team actually wants to use. Built modularly so your IT team can deploy and extend it.
I interview your subject-matter experts, structure their knowledge into reusable data, and build systems that distribute it at scale. The expertise stays in the company even when the expert moves on.
Replace disconnected Excel calculators with smart, guided workflows. Built-in validation, contextual help, and AI that nudges users when they're about to make a mistake.
Turn dense rubrics and regulatory requirements into plain-language assistants. Your team understands what the auditor actually checks, what evidence they need, and how to prepare.
Every system comes with source code, documentation, and a step-by-step handoff so your internal team can own, modify, and extend it forever. No vendor lock-in. No recurring license.
Global automotive manufacturer. 150,000+ employees. Internal packaging operations spanning dozens of plants across multiple continents.
Every answer cites your real documentation. The system refuses to invent. No hallucination, no generic responses. Your data, your rules, your expertise — surfaced accurately every time.
Each phase delivers independently usable value. You see working software in weeks, not months. Fixed-fee per phase, scoped against defined deliverables. No open-ended consulting.
You get the source code, the documentation, and a step-by-step handoff. Your IT team deploys it on your infrastructure, behind your security controls. No vendor lock-in. Ever.
I work with your methodology and process logic — never your customer data. Everything runs on your infrastructure. Your confidential information never leaves your systems.
A focused session to map your current workflows, identify where AI can replace manual work, and build a phased roadmap. You leave with a clear plan and a scoped proposal.
I build a working prototype of one AI workflow — grounded in your real data — so you can see the system in action before committing to a full build. Real software, not a slide deck.
The complete system — multiple AI agents, unified portal, calculator automation, and full IT handoff. Delivered in phases, each one independently usable.
You manage processes that span dozens of tools and hundreds of people. Your best engineer spends half their day answering questions that could be automated. You need the knowledge distributed, not dependent on one person.
Your team is responsible for audit readiness, but the criteria live in dense documents nobody reads. You need people to understand what's required — in plain language — before the auditor shows up.
You've been asked to "use AI" but nobody's shown you what that actually looks like for your department. You don't need a chatbot. You need a system that solves the specific problems your team faces every day.
You're wearing every hat and drowning in processes you've outgrown. You need systems that scale your knowledge without scaling your headcount. Same engineering, right-sized for your operation.
The systems hold because they're built by an engineer — not a marketer who learned to code, not a consultant who outsources the build. The same person who scopes the project writes the code and delivers the handoff.
Biomedical Engineering. Systems thinking is the degree, not the metaphor.
Production AI systems using Claude, GPT, and custom architectures. Prompt engineering, grounding, and retrieval-augmented generation.
Fortune 500 engagements with full code handoff, IT integration, and security-compliant deployment.
From SME interviews to production code to IT handoff. One person, one vision, no handoff gaps between strategy and execution.
Start with a conversation. I'll listen to what's broken, show you what's possible, and — if it makes sense — scope a prototype you can see working in weeks.
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